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Bar Staffing
Think for a moment how important staffing is to your bar. To your customers, your bartenders, servers, and management represent a significant part of why they frequent you business. The type of interaction your staff has with your customers - whether good or bad - determines in large part whether your customers become loyal customers and continue to patronize your business again and again. Just as important, if you ever want to be able to "get away" from the business for a few days or longer, you need staff that is competent and well trained. Hiring and retaining quality employees is not as easy as it used to be. Bar owners need every advantage they can get in attracting and keeping those staff members that make their business run. We'll cover in this section how to attract quality people, how to train and motivate them, and include training manuals, a comprehensive employee handbook, and a wide range of employee forms that you can use to put straightforward systems into place to make managing your bartenders, servers, and other staff members much easier. We'll also give you proven techniques for achieving and maintaining proper staffing levels and tracking (and increasing) employee productivity through motivation methods that get results.
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Employee Reference Check Sheet
To make sure you're not hiring someone who is wrong for the position, you need to make a habit of checking references on potential employees. Use the Employee Reference Check Sheet when you contact employee references and get the right information about potential employees . . .
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Employee Training Satisfaction Survey
If your employee training isn't effective, then its a waste of money and time. There's only one way to truly find out if your training is worthwhile: ask. Use the Employee Training Satisfaction Survey to find out if employees are getting the training they need to be strong team members and what areas need to be improved . . .
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Bar Employee Suspension Form
When an employee takes actions in violation of company policies or performance standards, disciplinary suspension may need to be taken. Use the Bar Employee Suspension Form to document and clearly communicate the terms of employee suspension . . .
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HOST/HOSTESS TRAINING MANUAL
In order to get consistent results from your staff, it's essential to have your employees all pulling in the same direction using the same standards and operating knowledge. Use the Host/Hostess Training Manual to provide clear directions to your host and hostesses on exactly what is expected in their postion and the exact policies, procedures, and methods needed to be successful . . .
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BUS PERSON JOB DESCRIPTION
Having a detailed job description for every position in your bar results in better job execution from your employees, prevents misunderstandings, and reduces you bar's liability. Use the Bus Person Job Description to help your bus persons understand more thoroughly their job responsibilities and what results are expected from them . . .
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COCKTAIL SERVER TRAINING MANUAL
In order to get consistent results from your staff, it's essential to have your employees all pulling in the same direction using the same standards and operating knowledge. Use the Cocktail Server Training Manual to provide clear directions to your bar waitstaff on exactly what is expected in their postion and the exact policies, procedures, and methods needed to be successful cocktail servers . . .
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SERVER TRAINING MANUAL
Get more consistent results from your servers by getting them all on the same page, using the same procedures and following the same policies. Use the Server Training Manual to provide clear directions to your waitstaff on exactly what is expected in their postion and the exact policies, procedures, and methods needed to be a successful server . . .
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Bar Employee Attendance Policy
Getting staff to report to work or show up on time can be a real problem in the bar industry. Use the Bar Employee Attendance Policy to put in writing what is expected and eliminate any attendance misunderstandings from your staff . . .
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Bar Employee Reprimand Form Templates
When an employee does something or fails to do something according to your bar's stated policies, it is necessary to bring this unacceptable behavior to his or her attention. Use the Bar Employee Reprimand Form Templates to document the occurrence and make the employee aware of the issue so that they do not repeat it again . . .
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How to Create an Employee of the Month Program In Your Bar
Keeping your employees motivated is one of the key challenges any bar manager faces. You need constant attention in this area to get your staff working as a team and doing their best. Learn the exact steps to take to motivate your employees and reinforce your bar's goals by implementing an Employee of the Month program . . .
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Bar Employee of the Month Certificate
Awarding each employee of the month with a printed certificate adds to the status of being chosen and reinforces more postive behavior from the selected employee. Recognize outstanding employees as Employee of the Month with this customizable certificate that you can tailor to your needs . . .
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BAR EMPLOYEE HANDBOOK
Having a well-written and complete Bar Employee Handbook is vital to the success and safety of your bar business. Use the Bar Employee Handbook template to create a customized version of a key document for any bar business. You can include your own unique employee requirements, procedures, policies, and practices in writing so there is no question as to what is expected of your . . .
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Bar Employee Illness Policy
It's estimated that more than 76 million cases of foodborne illness occur each year. One of the best ways to prevent foodborne illness is by excluding employees from work when they show possible symptoms. Use the Employee Illness Policy to communicate to employees which symptoms to watch for and keep sick employees isolated when they are contagious . . .
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Bar Social Media Policy Template
Social media is now mainstream. Your employees do communicate with other employees and your customers on Facebook, Twitter, Flickr, and more. Unless you have a social media policy in place, you run the risk of employees posting disparaging or negative comments about your business and damaging your bar's reputation. Use the Social Media Policy Template to clearly spell out what is acceptable social media behavior for your employees . . .
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Bar Employee Absence Report
Employee absences are common in the bar business. It's essential to keep track of employee absences, the reason for the absence, and if it was expected in advance. Use the Bar Employee Absence Report to document all employee absences as they occur . . .
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Bar Confidentiality Agreement Template
An employee that you've taken time to train may begin working for a competitor taking with them recipe secrets, key promotion ideas, and other vital information. Protect your bar's proprietary information. Use the Bar Confidentiality Agreement Template so upon termination or departure of an employee, your bar's secrets are still safe . . .
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BAR DOWNLOAD: Bar Employee Harassment Form
Harassment is no joking matter and must be taken seriously at your bar. To protect your bar and your employees from harm, all incidents of harassment should be recorded. Use the Bar Employee Harassment Report to get a clear picture of the incident and who was involved, making it easier to resolve these issues . . .
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New Employee Policy Agreement
Having every employee on the same page knowing your bar's employee policies is key to a smooth working relationship. Use the New Employee Policy Agreement as a guideline to spell out your bar's policies so that you eliminate any uncertainty about what's expected of them . . .
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BAR DOWNLOAD: Bar Staff Meeting Checklist
It's always a challenge to make sure that staff meetings are productive and organized. Use the Staff Meeting Form to keep staff meetings on point and keep a record of items discussed. You can also review the Staff Meeting Form afterwards to go over new ideas or create action items for the day ahead . . .
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BAR DOWNLOAD: Bar Employee Health and Hygiene Policy
The personal hygiene of your employees affects the safety of the food and beverages that are prepared at your bar and the professionalism of your busingss. Lax employee hygiene not only presents a poor image for your bar, but also endangers the health of your customers. Use the Employee Health and Hygiene Policy to communicate in writing the quality of hygiene that you expect from employees . . .
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Update Your Bar's Employee Handbook With a Current Workplace Monitoring Policy
Does your bar have an updated written workplace monitoring policy in place that covers monitoring of telephone, cell phone, email, text messages, and internet usage? If not now's the time to fix this. Use the Bar Workplace Monitoring Policy to update your employee handbook and protect your bar from inappropriate actions of your employees . . .
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Step by Step Guide on How to Reprimand an Employee
Running a bar and managing employees successfully requires that you create an environment where all employees pull in the same direction. On occasion an employee will step out of line and do something unprofessional or against your bar's stated policies and merit a reprimand. Use this step-by-step guide to help you with your employee reprimands . . .
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Bar Schedule Request Form
From time to time, employees will have other commitments that influence their availability for work. Though you can't always accommodate everyone, it will make a difference to your employees that you at least try. Use the Schedule Request Form for employees who need to request certain schedules . . .
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BAR DOWNLOAD: Bar Safety Orientation Checklist
In your bar, employee safety is always a priority. Doing a thorough safety orientation for employees helps to minimize workers comp claims and damages to your bar, and helps to keep your employees safe. Use the Bar Employee Safety Orientation Checklist to have a wriiten recors that each employee has been briefed on safety basics as part of their training . . .
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BAR DOWNLOAD: Daily Schedule Assignment Sheet
Shift changes at your bar can get hectic. Its important to keep organized and know who's coming in when and what duties each employee is assigned to during their shift. Use the Daily Schedule Assignment Sheet to track employees shifts, scheduled breaks, assigned sidework, and to post for employees to see . . .
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Bar Staff Management: The Best Ways to Resolve Employee Disputes in Your Bar
Conflicts among your bar's employees will inevitably occur. The results of these conflicts hurt staff morale and can affect the overall customer experience, making your bar appear unprofessional. Learn the best techniques for resolving employee conflicts and steps you can take to head off many of them from happening in the first place . . .
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BAR MANAGER PERFORMANCE EVALUATION
You trust your bar manager with many responsibilities in your bar, so it's important to evaluate the job that he or she is doing, review their accomplishments, and make plans for improvement. Use the Manager Performance Evaluation Form for a comprehensive review of your managers, covering responsibilities such as problem solving, exhibiting leadership, working with employees, etc. . . .
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