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Bar Operations and Management
To effectively manage your bar operations you need to handle the numerous issues that come your way. Ignore or handle some these issues the wrong way and you'll find yourself bogged down fixing preventable problems or find yourself leaving money (and profits) on the table. Fortunately you're not alone - these are issues that every bar deals with. We can give you solutions to help bring your pour costs under control, keep your overhead costs to a necessary minimum, manage your cash procedures, and provide advice on day-to-day bar operations. The key to managing your bar is to have proven systems in place that allow you to have a streamlined operation. We'll share with your tactics and strategies other bar owners use to operate their bars and nightclubs. In this department you'll find a wide range of management and operation issues covered, from setting up a cleaning schedule to how to prevent glass breakage. Most importantly, you'll find proven and tested management tactics and strategies that you can implement right away.
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Bar Download: Customer Complaint Log
Dealing with customer complaints can be a learning process for your employees so that they know how to respond to complaints and also the steps to take to avoid them in the first place. Use the Customer Complaint Log to track complaints, how they are resolved and how they could be avoided in the future - then present the information to your employees during training or staff meetings to improve customer service . . .
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Power Outage Emergency Procedures
Not being prepared in the event of a power outage is a crucial mistake that endangers your staff and customers and may leave your bar out of business for a long period of time. Power outages will happen to every bar - are you prepared with detailed plans on what to do? Use the Power Outage Emergency Procedures as a step by step guide when a power outage occurs . . .
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Food Safety Checklist Spanish Version
To minimize the risk of customer illness and keep your bar up to health code you need to constantly check the status of food safety. Use the Food Safety Checklist Spanish version as a quick way to monitor your bar's food safety and address any items that are not in line with best practices . . .
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Food Safety Inspection Checklist
Should you fail to pass your health inspections you can be fined or worse - shut down. Doing frequent self inspections will ensure that your bar is up to code and will help you feel confident when the real inspector comes. Use the Food Safety Self Inspection Checklist to see how you measure up to an inspection and make any changes needed before the health inspector comes. . . .
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Bar Catering Contract Agreement
If you bar has a full kitchen you should be taking advantage of catering business. Catering events in or outside your bar can bring in extra revenue, particularly during off-peak hours. Use the Bar Catering Contract as a template for securing catering business at your bar . . .
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How to Quickly Create and Roll Out a Food Allergy Plan For Your Bar
With 12 million Americans affected by food allergies, chances are some of these people are already your customers. If you don't have food allergy plan in place, you're at risk for liability issues relating to allergy incidents. Use our food allergy guide to create a viable plan for your bar on how your staff should handle customers with food allergies . . .
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Bar Manager Safe Count Worksheet
Keeping track of the monies in your bar's safe is essential to prevent loss and theft as well as to properly account for cash correctly. Use the Bar Manager Safe Count Worksheet to do a simple and concise safe count at opening and closing . . .
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Customer Seating Wait List
When your bar is busy, you can have several parties waiting to be seated and your hostess needs to keep track of each one in an organized manner. Use the Customer Seating Wait List to record customer's names, the number in their party, their estimated wait time, seating preferences and other information so you can easily tracking customers waiting to be seated . . .
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Food Allergies Poster for Bars and Restaurants
Mistakes in food allergy orders can result in a serious reaction for your customer and possible liability for you. Post the Food Allergy Poster in your kitchen and food prep area to make sure that food allergy orders are handled correctly and that your employees know how to handle these types of orders . . .
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Food Allergies Posters for Bars and Restaurants Spanish version
Mistakes in food allergy orders can result in a serious reaction for your customer and possible liability for you. Post the Food Allergy Poster Spanish version in your kitchen and food prep area to make sure that food allergy orders are handled correctly and that your employees know how to handle these types of orders . . .
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Approved Vendors and Service Providers List
To make sure your staff calls the right vendor when service is required, it's essential that you have an accessible list of approved vendors and service providers that you reference regularly for your bar repairs and maintenance. Use the Approved Vendors & Service Providers List to keep track of who to call when items in your bar need repair or maintenance . . .
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Employee Tip Out Policy
If you require servers or other employees to "tip-out" you need to communicate it right at the start of their employment to eliminate any confusion. Use the Bar Employee Tip Out Policy to communicate to employees what your policy is and ensure their compliance . . .
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Bar Manager Weekly Planner for 2012
An organized manager is an effective manager. Don't let the week get away from you without you accomplising your necessary tasks and goals. Use the Bar Manager Weekly Planner for 2012 to plan and track your progress on your to-do's", promotion planning, and other important tasks . . .
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Bar Manager Hour by Hour Checklist
If your manager is overwhelmed by tasks or doesn't know where to start, nothing productive gets done. Instead of letting events get out of hand, set some guidelines to help determine the day's tasks. Use the Bar Manager Hour by Hour Checklist to cover the specific tasks the manager needs do to throughout the day so that your bar runs the way you want . . .
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BAR DOWNLOAD: Gift Certificate Inventory Form
Your bar's gift certificates are like cash. Failure to properly account for them leaves you vulnerable to employee theft and customer misuse. Use the Gift Certificate Inventory Form to have a written record of your inventory of gift certificates . . .
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Bar Equipment Service Request Log
In any busy operation equipment repair issues and maintenance can fall through the cracks and then come up again at the worst time. Don't lose track of what needs to be done. Use the Bar Service Request Log to track maintenance issues, when repair service has been requested, and the current status of the repair . . .
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Bar Revenue Management: Proven Ways to Increase Your Sales 3% to 5%
Most bars do not operate at peak efficiency during their busiest times. This results in additional sales and profits being lost each day due to the failure to follow a few key revenue management strategies. Learn several specific revenue enhancing steps successful bars are using to increase sales from 3% to 5% and that cost almost nothing to roll out . . .
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Bar Manager Checklist for Cashing Out
Closing out your bartenders and servers at the end of the day can be a busy time for your bar manager. If you're not careful, mistakes can be made during important shift closing duties. Use the Bar Mangager Checklist for Cashing Out to help prevent mistakes from occuring and to make sure that all shift checkout duties are performed properly . . .
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Bar Equipment Training Checklist
One of the most effective ways to reduce accidents and workers comp claims is by training employees on how to safely and properly use equipment in your bar. Use the Bar Equipment Training Checklist to record the equipment training information that has been relayed to your employees and reduce accidents that may occur due to lack of proper training . . .
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Bar Pre-Shift Meeting Topics
Pre-shift meetings give your managers/supervisors the opportunity to discuss with your staff numerous relevant topics to improve your operation, customer service, and profitability. Use the Bar Pre-Shift Meeting Topics to have a variety of topics to choose from that will keep your staff from getting bored with what's discussed and keep your meetings fresh . . .
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BAR DOWNLOAD: Restroom Cleaning Procedures
Many customers (especially women) make their determination on how clean your bar is based on the cleanliness of your restrooms. Clean restrooms cost you almost nothing and set your bar apart from the competion. Use the Bar Restroom Cleaning Procedures to acheive consistency and guide your assigned staff members to exactly what areas to clean . . .
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Bar Drink Abbreviations Cheat Sheet
Don't be caught unprepared for the times your POS goes down. Having a backup plan in place for manual tickets is essential. Keep several copies of the Bar Drink Abbreviations Cheat Sheet handy in order to assist your staff when taking and filling hand written drink orders . . .
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BUS PERSON OPENING CHECKLIST
Before opening each day, your early shift bussers need to clean, stock, and prepare the floor for customers. Having a set of daily opening procedures and a bus person opening checklist to verify they have been completed will make their day easier and your operation run more efficiently. Use the Bus Person Opening Checklist to keep your opening procedures organized . . .
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BAR DOWNLOAD: Bus Person Closing Checklist
During closing at the end of the night, it's easy for your bussers to overlook necessary steps and procedures in cleaning and resetting the floor. Use the Bus Person Closing Checklist to organize your closing procedures so that everything gets completed before your bussers leave for the night . . .
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